Product support
How can we help?
nonstops.net is currently being tested with a small group of players and clubs. Support is handled directly by the product team.
Contact us
Email hello@nonstops.net. Include the email connected to your account, your device, operating system, browser, and a short description of what happened.
Friends Beta feedback
Open Settings → Send Friends Beta feedback in the app. Write your message, review or remove the optional app version, build, platform and language, then choose Send feedback. No email app is needed. Delivery is confirmed only after our private queue receives the message.
Do not include passwords, verification codes, tokens, private configuration or other people’s personal data. The form accepts text only; attachments are not collected. If a send cannot be confirmed, keep the form open and retry the same message.
Account and privacy requests
Delete an account
During the current Friends Beta, in-app account deletion is limited to the designated disposable test account in Settings. For other accounts, or if you cannot sign in or deletion is blocked by an owned or live nonstop, email us from the address connected to your account.
Access or correct personal data
Send the request to hello@nonstops.net. We will respond according to applicable privacy law.
Useful details for bug reports
- What you were trying to do.
- What happened instead.
- Your device, operating system, browser, and browser version.
- A screenshot, if it does not expose sensitive information.
- The product area involved, without copying private nonstop, club, roster, or account data.
Response time
While the product is in early access, we aim to respond within three business days. Urgent account-security issues should be clearly identified in the subject line.